Days to contact
Contact Akro Tex within 30 days of receiving your order.
Returns
Thirty days to tell Akro Tex.
The store’s returns policy in three points. Personalised products, made in your colour, are not returnable.
Business days
Processing takes up to 14 business days.
Personalised
Personalised products (headboards and sofa beds in your colour) cannot be exchanged or refunded.
How to start
Write on WhatsApp.
Tell Akro Tex what you received, the model and the size. You can also call +57 310 560 9556 or email contabilidad.akrotexcolchones@gmail.com.
Plan every bed, then send it yourself.
Rooms, sizes, sleepers, the mattress, base, headboard, protection and pillows, at the prices published on the store. The plan stays in your browser until you send it on WhatsApp or by email. It is a request: Akro Tex replies to confirm availability, manufacturing, delivery and the final value.