Akro TexColchones

Effective 2026-10-08

Privacy policy

Your bed plan stays on your phone. This policy covers the Akro Tex Bed Plan app for Android; the website note below covers this site.

This website

The website has no account, no cookies, no analytics and no external scripts or fonts. The planner keeps your plan in this browser (local storage) until you delete it, and opens WhatsApp or your own email app with the plan written in. Nothing is sent until you press send there.

Image for the privacy section Who we are

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Who we are

This notice is published by AKROTEX COLCHONES S.A.S (NIT 901.928.271-1), Mz 3 Casa 15, Urb. Nuevo Armero, Sector Jardín, Ibagué, Tolima, Colombia. Contact: contabilidad.akrotexcolchones@gmail.com, +57 310 560 9556, WhatsApp +57 314 247 2232.

It covers the Akro Tex Bed Plan app for Android and explains what happens to the information you enter in it.

Image for the privacy section What this notice covers

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What this notice covers

The notice covers the app on your phone: the catalog and prices, the bed plans you prepare, saved plans and the ways the app hands a plan to you to send.

Image for the privacy section The products and prices in the app

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The products and prices in the app

The products, prices, specifications and pictures are part of the app, copied from the store published at akrotexcolchones.com. They are shown without any network connection and reveal nothing about you.

Image for the privacy section The bed plan you prepare

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The bed plan you prepare

A bed plan holds its name, the city or barrio for delivery, each bed with its room label, size, sleepers and the products you choose, the access details, a preferred delivery day and window, your payment preference and the estimate. Plans stay on your phone.

Image for the privacy section Sleepers, weight bands and firmness

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Sleepers, weight bands and firmness

For each bed you may add a nickname, a weight band and a firmness preference for up to two sleepers. All of them are optional. The weight band is only compared with the capacity Akro Tex publishes; the app gives no health advice.

Use a nickname such as “Me” or “Guest” if you prefer not to write names.

Image for the privacy section Access and delivery details

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Access and delivery details

The floor, whether there is an elevator, the type of stairs and the narrowest width you measure help Akro Tex plan the delivery. The address note is optional; you may leave the exact address for the WhatsApp conversation.

Image for the privacy section Payment preference

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Payment preference

The plan records whether you prefer cash on delivery or Plan Separe and shows the deposit and the balance. The app takes no payment and checks no credit.

Image for the privacy section Your name and contact details

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Your name and contact details

To let Akro Tex reply, a plan can include your name and a phone number. You type them yourself and they are optional.

Image for the privacy section Where your data is stored

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Where your data is stored

Everything you enter is stored in the app’s private storage on your phone, in a database other apps cannot read.

Android backup is turned off for the app, so this data is not copied to a cloud backup.

Image for the privacy section No account, no cloud copy

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No account, no cloud copy

The app has no account, no sign-in and no server of its own. Nothing is synchronised and no copy exists outside your phone unless you send it.

Image for the privacy section What the app does not collect

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What the app does not collect

The app does not collect location, contacts, photos, files, device identifiers, advertising identifiers or usage statistics, and it contains no analytics or advertising code.

Image for the privacy section No internet access

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No internet access

The app does not request the Android internet permission. It cannot send anything by itself.

Image for the privacy section Sending a plan by WhatsApp

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Sending a plan by WhatsApp

When you tap Send on WhatsApp, the app opens WhatsApp with the plan written in a message to the Akro Tex ordering line. Nothing is sent until you press send there.

Image for the privacy section Sending a plan by email

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Sending a plan by email

When you choose Email, the app shows the recipient, the subject and the text, then opens your own email app. Nothing is sent until you press send there.

Image for the privacy section Calling us, copying and sharing

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Calling us, copying and sharing

Call opens your phone app with the Akro Tex number filled in; a call does not transmit the plan, so the summary stays on screen with a copy button. Copy puts the plan on the clipboard and Share opens the Android share sheet.

Image for the privacy section How we use a plan you send

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How we use a plan you send

A plan you send reaches Akro Tex through the channel you used. Akro Tex uses it to reply about availability, manufacturing, delivery and the final value.

Ask Akro Tex directly how long it keeps messages and plans.

Image for the privacy section Your choices and rights under Colombian law

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Your choices and rights under Colombian law

You can edit, duplicate or delete saved plans at any time, and uninstalling the app deletes all of its data from your phone. Deleting a plan does not cancel anything you already sent.

Under Colombian data protection law (Ley 1581 de 2012) you can ask AKROTEX COLCHONES S.A.S to know, update, correct or delete the personal data you sent, and you can complain to the Superintendencia de Industria y Comercio. Send such requests to contabilidad.akrotexcolchones@gmail.com.

Image for the privacy section Changes and contact

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Changes and contact

If the app changes how it handles data, this notice is updated in a new version of the app and on the website, with a new effective date.

Effective 2026-10-08. Questions: contabilidad.akrotexcolchones@gmail.com, +57 310 560 9556.